• Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
  • Asset Store
  • Get Unity

UNITY ACCOUNT

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account
  • Blog
  • Forums
  • Answers
  • Evangelists
  • User Groups
  • Beta Program
  • Advisory Panel

Navigation

  • Home
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
    • Blog
    • Forums
    • Answers
    • Evangelists
    • User Groups
    • Beta Program
    • Advisory Panel

Unity account

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account

Language

  • Chinese
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Ask a question
  • Spaces
    • Default
    • Help Room
    • META
    • Moderators
    • Topics
    • Questions
    • Users
    • Badges
  • Home /
  • Help Room /
avatar image
2
Question by seancrowe · Nov 09, 2015 at 06:00 AM · installationfrozen

Unity 5.2.2 installation gets stuck

When installing Unity 5.2.2f1 (64-bit) on a clean Windows 10 installation (no antivirus) the installer always gets stuck at "Installing playback engines..."

When I look at the installer log, these are the last 4 lines:

 Create shortcut: C:\Users\Public\Desktop\Unity 5.2.2f1 (64-bit).lnk
 
 Deployment Image Servicing and Management tool
 Version: 10.0.10240.16384
 
 Image Version: 10.0.10240.16384

Any ideas on what is going on? I've tried the unity installer, the direct installation exe (~1.6 gig). I have tried to let the installer run, but even after three hours, it does nothing.

Comment
Add comment
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

14 Replies

· Add your reply
  • Sort: 
avatar image
0

Answer by TheDoerksen · Jan 28, 2016 at 05:58 PM

I recently had this problem, in windows 10 with unity 5.3

My fix was to pull up windows task manager and just start killing processes like it was going out of style and eventually unity just took a leap forward and continued installing.

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image
0

Answer by Ghoneim · Feb 21, 2016 at 07:09 AM

I restarted normally and closed the WIFI, then install the 64bit Editor , it works offline and also without any other application running in the background

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image
0

Answer by learnfromfail · Apr 03, 2016 at 08:18 AM

i come across with the same problem , getting stuck with the installing interface, never move forward! i cannot find Windows Module Installer in task manager but some names like WMI host provider! very sad! any chinese user meet the same problem ?

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image
0

Answer by lvcloud · Aug 24, 2016 at 02:28 AM

yes, just shut some 'windows Module Installer' or something it will be fiexed. this is a new one of the unity stupid problems.

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image
0

Answer by Mysnomer · Nov 05, 2016 at 06:26 PM

I had this same issue with the latest version at the moment, Unity 5.4.2. Apparently, this is not a new thing that happens. Thanks for the responses, as ending the task "Windows Module Installer" fixed it right away for me.

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
  • ‹
  • 1
  • 2
  • 3
  • ›

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Welcome to Unity Answers

If you’re new to Unity Answers, please check our User Guide to help you navigate through our website and refer to our FAQ for more information.

Before posting, make sure to check out our Knowledge Base for commonly asked Unity questions.

Check our Moderator Guidelines if you’re a new moderator and want to work together in an effort to improve Unity Answers and support our users.

Follow this Question

Answers Answers and Comments

52 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

Fresh install of Unity : Failed to download the installer configuration. 0 Answers

I have 64bit Unity 5, can I run 32bit without reinstalling? 1 Answer

Updating Unity without re-installation 1 Answer

package manager 0 Answers

Why is Unity so difficult to download and install? I have now spent 6 hours attempting it - all to no avail! 0 Answers


Enterprise
Social Q&A

Social
Subscribe on YouTube social-youtube Follow on LinkedIn social-linkedin Follow on Twitter social-twitter Follow on Facebook social-facebook Follow on Instagram social-instagram

Footer

  • Purchase
    • Products
    • Subscription
    • Asset Store
    • Unity Gear
    • Resellers
  • Education
    • Students
    • Educators
    • Certification
    • Learn
    • Center of Excellence
  • Download
    • Unity
    • Beta Program
  • Unity Labs
    • Labs
    • Publications
  • Resources
    • Learn platform
    • Community
    • Documentation
    • Unity QA
    • FAQ
    • Services Status
    • Connect
  • About Unity
    • About Us
    • Blog
    • Events
    • Careers
    • Contact
    • Press
    • Partners
    • Affiliates
    • Security
Copyright © 2020 Unity Technologies
  • Legal
  • Privacy Policy
  • Cookies
  • Do Not Sell My Personal Information
  • Cookies Settings
"Unity", Unity logos, and other Unity trademarks are trademarks or registered trademarks of Unity Technologies or its affiliates in the U.S. and elsewhere (more info here). Other names or brands are trademarks of their respective owners.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Default
  • Help Room
  • META
  • Moderators
  • Explore
  • Topics
  • Questions
  • Users
  • Badges