Unity 5.2.2 installation gets stuck

Question

When installing Unity 5.2.2f1 (64-bit) on a clean Windows 10 installation (no antivirus) the installer always gets stuck at "Installing playback engines..."

When I look at the installer log, these are the last 4 lines:

 Create shortcut: C:\Users\Public\Desktop\Unity 5.2.2f1 (64-bit).lnk
 
 Deployment Image Servicing and Management tool
 Version: 10.0.10240.16384
 
 Image Version: 10.0.10240.16384

Any ideas on what is going on? I've tried the unity installer, the direct installation exe (~1.6 gig). I have tried to let the installer run, but even after three hours, it does nothing.

Answer 1

Best Answer

Answer by seancrowe · Nov 11, 2015 at 12:23 AM

I finally got it to work by shutting down all other tasks (except for the essential windows tasks). Never had this problem in Unity 4.

Add comment · Share

Answer 2

Answer by davo911 · Jul 17, 2017 at 04:40 PM

Shutting Down the Windows Defender resolved it for me!

Add comment · Share

Answer 3

Answer by sampenguin · Nov 29, 2016 at 08:36 PM

Just had this problem with 5.4.3f1 install on Windows 7. I noticed MsMpEng.exe was taking a bunch of CPU time, so I went and disabled real-time protection in Microsoft Security Essentials, and the installer immediately proceeded.
Seems like real time virus checker doesn't play nicely with the way the documentation is being installed.

Add comment · Share

Answer 4

Answer by UNDERHILL · Nov 15, 2016 at 06:13 AM

When installers die like this usually threatening system shutdown and canceling will bump them.

Add comment · Share

Answer 5

Answer by Jeepeedee · Nov 15, 2016 at 12:56 AM

Same problem, Unity plus 5.4.2f2 stuck during documentation installation. I stopped Windows Module Installer and it seems to work... it's now downloading the standard assets. Hope it won't get stuck twice at 4:00 AM with Visual Studio...

Add comment · Share

Unity 5.2.2 installation gets stuck

14 Replies

Your answer

Welcome to Unity Answers

Follow this Question

Related Questions