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Question by seancrowe · Nov 09, 2015 at 06:00 AM · installationfrozen

Unity 5.2.2 installation gets stuck

When installing Unity 5.2.2f1 (64-bit) on a clean Windows 10 installation (no antivirus) the installer always gets stuck at "Installing playback engines..."

When I look at the installer log, these are the last 4 lines:

 Create shortcut: C:\Users\Public\Desktop\Unity 5.2.2f1 (64-bit).lnk
 
 Deployment Image Servicing and Management tool
 Version: 10.0.10240.16384
 
 Image Version: 10.0.10240.16384

Any ideas on what is going on? I've tried the unity installer, the direct installation exe (~1.6 gig). I have tried to let the installer run, but even after three hours, it does nothing.

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Answer by seancrowe · Nov 11, 2015 at 12:23 AM

I finally got it to work by shutting down all other tasks (except for the essential windows tasks). Never had this problem in Unity 4.

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Answer by ManlyStump · Nov 10, 2015 at 10:46 PM

I've left mine running for a good 12-13 hours to no avail, I too would very much like to know how to get over this hurdle! Doesn't bode well when you can't even install the software without running into trouble!

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Answer by jdtoro · Dec 15, 2015 at 05:39 PM

I had the same issue, but I couldn't figure out which tasks I should turn off. This is why the best way for me to do it was by starting the PC in safe mode with networking. Hope this works for anyone having this issue.

Thanks, - Juan.

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Answer by jwgcarlson · Dec 17, 2015 at 04:51 PM

I experienced the same thing trying to install 5.3.0f4 (64-bit). In the Task Manager I noticed a "Windows Setup" process (sorry, I can't remember the exact name) that was consuming ~30% CPU for no reason. After killing that process, the Unity install immediately resumed, and ultimately completed with no further issues.

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Answer by TheDoerksen · Jan 28, 2016 at 05:58 PM

I recently had this problem, in windows 10 with unity 5.3

My fix was to pull up windows task manager and just start killing processes like it was going out of style and eventually unity just took a leap forward and continued installing.

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