Log-In not working / name change since migration

Question

Hi guys,

It seems that since the migration from SO to OSQA I can no longer log into my account and the name seems to have changed from Joshua to Joshua 3. Any suggestions on how to fix t$$anonymous$$s and get back into my account? :s

Answer 1

Answer by Joshua_3 · May 18, 2011 at 11:26 PM

Right, I had a chat with the guys who actually host the site. For all users experiencing the same problem: you can email support@dzone.com explaining the email and they will reset your password and mail it to you so you can enter your account and change it back again.

It seems the problem is that the Gmail OpenID code is based on the website, the Gmail account and the username. If your username get's changed - because the new system does not allow duplicates to exist, hence my namechange from Joshua to Joshua 3 - the OpenID will no longer work.

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cregox · May 19, 2011 at 02:06 PM 0

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I've contacted the support team, but I shouldn't have to. I had myopenid.com set up and just using that worked out fine! Note that, unlike most other places, you don't have to, and if you do you'll get a weird error, type in the full url. Instead, type just the user name, as indicated. It worked out fine to me! :)

Answer 2

Answer by mattdz · May 18, 2011 at 10:31 PM

Hi Joshua. I'm sorry that you're having problems. In Qato, all users must have unique usernames (unlike SO). How did you attempt to login as Joshua 3? It looks like you have a password set on your user and also have a GMail OpenID associated with it. Either of those should have worked. Did you try with the username "Joshua-3" instead of "Joshua 3"?

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Josh_Amsterdam · May 18, 2011 at 10:46 PM 0

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Well I tried underscore and space. Space is not accepted and underscore created a new account associated with my old openID - which I assume shouldn't even have been possible because it was already in-use xD

mattdz · May 18, 2011 at 10:48 PM 0

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Can you try logging in with Joshua-3 ?

Graham-Dunnett ♦♦ · May 18, 2011 at 11:14 PM 0

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Please feel free to contact support@dzone.com and let them know you need help logging into answers.unity3d.com and they will guide you through the steps required.

Log-In not working / name change since migration

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