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Question by tedneffv · Jun 10, 2016 at 09:06 PM · android

Failure to initialize! Your hardware does not support this application, sorry!

I just got an HTC One M9 and when I try to build my game my game i get the error: "Failure to initialize! Your hardware does not support this application, sorry!". From other people who have this problem it seems like if your processor isn't NEON compatible Unity apps don't work. I didn't think I would have a problem like this on such a new phone. Does anyone know if the Qualcomm Snapdragon 810 is NEON compatible and if not is there a workaround to this problem?

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avatar image AshXen · Jun 11, 2016 at 07:15 PM 0
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I have the same problem !!

avatar image UnityisLyfe · Oct 05, 2019 at 08:26 PM 0
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Im on Takee a9 and my problem is I cant play ml on my phone because it stucks on the unity loading screen or the speedy version. I didnt think this would be my problem since it was a new phone i buy. Please help me with my issue i tried to install from browser but nothing happens. Help me. Thank you for your time to answer me.

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Answer by Sagi02 · Jun 12, 2016 at 10:05 PM

You could try using a different rendering path; check also texture compression (build settings) and quality settings: there must be something uncompatible. According to the docs, you effectively need a NEON processor; but the HTC ONE M9 has a ARM Cortex A57 (thx google) which does supports NEON (a new version though source). I think it is a problem with core unity and that you can't really get around it :(

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avatar image tedneffv · Jun 18, 2016 at 05:04 PM 1
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Thanks for your help, you were right, it was a problem with the build settings. Turns out the game was installing on the external micro sd card which was causing all the problems. Once i changed install location to automatic everything works great.

avatar image stephen_george98 tedneffv · Sep 15, 2016 at 02:25 AM 0
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@tedneffv I am having the exact same problem and I am also using a new HTC One $$anonymous$$9. You said you changed the install location to "automatic". I could not find that option in Unity, where is it exactly??

avatar image AshXen · Jul 13, 2016 at 07:36 AM 0
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Thanks for answer. Works perfectly. ;)

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Answer by rootPL · Jul 08, 2016 at 12:28 AM

In my case also I needed to to check "force internal" instalation :) now everything works !

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Answer by michaeljhibbert · Oct 09, 2016 at 10:17 PM

I'm on a samsung galaxy core prime and i had this problem with a game and i tried to go to google play store and try to load it and it didn't work so then i went to application manager and cleared the cache and then i moved it to device storage and then moved it back to sd card storage then i went to the play games application a tried to launch it from there and then it worked. I hope this somehow helps!

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