Questions sometimes stuck waiting for moderation for hours / days / indefinitely.

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I noticed that sometimes I'll post a question and it goes thru right away. But some other times, as soon as I attempt to post, the question goes into

This post is currently awaiting moderation. If you believe this to be in error, contact a system administrator.

For instance, as of now I have a question in this state for the past 6hrs.

In the past I've even ended up deleting a question because it never got 'approved'.

Is this normal or is this a bug?

Answer 1

Answer by rcsordas · Jun 30, 2016 at 02:31 PM

Hi, I'm facing the same problem. I searched on the unity forum and sometimes it is a error that the question is lost somewhere, and sometimes it's just too many questions in front of yours. One way out that I found is to get a better reputation/karma (I think it is 15) then you don't need moderation any more.

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Answer 2

Answer by Bunny83 · Jun 30, 2016 at 11:38 AM

Well, currently there are 119 posts waiting in the moderation queue. The oldest entry is from yesterday. The moderation queue can be viewed / processed by users with 1000+ karma. Unityanswers is run by the community and not by Unity itself. So there is no "max time" that it could take until a post is approved / rejected. You seem to have enough karma to post things without the need of approval.

However another moderator can decide to put a post back into the moderation queue if the post somehow goes against the site rules. You might want to take a look at the moderator guidelines to see why post might get rejected. However usually posts are simply put into the right space (default, help room, ...) instead of being send back to the mod queue.

If every new post you make ends up in the mod queue there's something wrong since you have enough karma. In that case you should contact the administrator.

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Owen-Reynolds · Jun 30, 2016 at 05:06 PM 2

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The fun question is why there are 119 posts in moderation, which should take even a handful of mods only a few minutes to process. It's because 90% of the questions are for personal help, and we don't handle them well.

The UserGuide doesn't do a good enough job encouraging new users to consider selecting the HelpRoom area from the dropdown. If they did, the Qs would bypass moderation and go straight to the HelpRoom.

And once the Qs get into the moderation queue, it's a pain moving them into the HelpRoom area. I usually work top-down for a minute or two (which is often 3-4 Qs) then scan for Comments and Answers (which are easy to approve/reject.) In theory, I could make another scan for obvious Qs to approve, but that's too much workflow for an unpaid volunteer.

saldavonschwartz Owen-Reynolds · Jul 29, 2016 at 05:06 AM 0

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I guess I'm just used to StackOverflow and had not considered the different rooms.

So you are saying that any technical questions should go in the Help Room? I might have overlooked that.

Otherwise, what do you mean by personal help questions? $$anonymous$$y questions are not "can someone write code for me" but rather stuff that I stumble upon and after 2 or 3 days of searching and trying out stuff I see no clear or viable solution.

Owen-Reynolds saldavonschwartz · Jul 29, 2016 at 02:45 PM 0

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UA works pretty much the same as SO. Except the HelpRoom was added for Qs that should be rejected -- a way to handle the flood of novice users as unity3D became more well known.

But the HelpRoom is only described in a sticky in the HelpRoom (again, see my 2nd paragraph.)

saldavonschwartz · Jul 29, 2016 at 05:09 AM 0

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What happens in my case is I post and immediately my activity feed shows that I 1. Created a post. 2. $$anonymous$$oved the post to moderation.

Is that what you mean by move back? Theoretically, I don't think the post ever was in another state other than moderation though. And the feed says I did it, which I did not.

Questions sometimes stuck waiting for moderation for hours / days / indefinitely.

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