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Question by UDN_b2a79fa2-4ddd-48af-a0cf-ab294c035407 · Nov 04, 2016 at 03:39 PM · android

Android game doesn't work on some devices.

So, my friend and i recently released our very first game and for some of the users it doesn't start, like they can install it but when they click on play it doesn't even show the unity start screen and it puts them back to the home menu, this however isn't happening to my friend or me nor anyone on my family so we can't test anything.

We thought that maybe it's a problem with RAM size? The user who said that it's not working on his phone has 1024MB RAM and we guess unity needs more RAM than available but this is just a wild guess, we're no experts in this.

We've used Unity 5.4.0f3 to build the game.

Anyone has any idea why this is happening? Anything we can do to fix this problem or to somehow debug this?

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avatar image LK84 · Nov 04, 2016 at 03:45 PM 0
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This can have multiply reasons. Use logcat to debug on the devices the game is not working on.

avatar image hasanbafadhel · Jan 03 at 05:30 PM 0
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I have that problem too.

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