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Question by Bhearus · Dec 28, 2016 at 05:55 PM · licensesubscription

Where is the license for my Unity Pro Subscription?

Where is my subscription license so I can actually use the Unity editor?

Not the old website, which showed the perpetual license just fine or use to. The subscription one, not the one that is shown in the new website as that doesn't show anything. I have a valid subscription model that I migrated to. My perpetual license has been deactivated, even though the subscription model does not go active until March 2017. I have tried contacting support, but there is no phone number and nobody responds to my support requests.

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Answer by Bhearus · Dec 28, 2016 at 06:12 PM

Ok so the confusing part about the licenses. Perhaps it is just because I am a single owner. I never received an email with the key. Therefore, I removed myself as the owner seat from the subscription, then re-assigned myself to the subscription. After doing that I received the email.

Here is the link I followed and this was NOT easy to find. https://support.unity3d.com/hc/en-us/articles/209933966

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