• Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
  • Asset Store
  • Get Unity

UNITY ACCOUNT

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account
  • Blog
  • Forums
  • Answers
  • Evangelists
  • User Groups
  • Beta Program
  • Advisory Panel

Navigation

  • Home
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
    • Blog
    • Forums
    • Answers
    • Evangelists
    • User Groups
    • Beta Program
    • Advisory Panel

Unity account

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account

Language

  • Chinese
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Ask a question
  • Spaces
    • Default
    • Help Room
    • META
    • Moderators
    • Topics
    • Questions
    • Users
    • Badges
  • Home /
avatar image
0
Question by hughjohnsmith · Feb 06, 2017 at 08:18 AM · google play gamescrashes

Uploaded android version crashes after Play Services sign in but version installed directly from editor works perfectly

So when i upload an android version of my game to the play store for alpha testing the game which I or anyone else subsequently downloads either freezes or crashes after the Google Play Services sign in. This does, however, not happen when i install the game to my phone directly from the Unity Editor.

Has anyone else had this issue before? This is version 5.3.6f1, play services version 0.9.34.

This is the trace when it crashes:

8681-18784/? I/GamesNativeSDK: Successfully connected to Google Play. 02-03 13:38:01.130 3485-4328/? W/AppOps: Bad call: specified package com.google.android.play.games under uid 10190 but it is really 10125 02-03 13:38:01.130 3485-4322/? W/AppOps: Bad call: specified package com.google.android.play.games under uid 10190 but it is really 10125 02-03 13:38:01.140 4619-18787/? D/AccountUtils: Clearing selected account for com.trawlertrouble.game.android 02-03 13:38:01.150 18681-18784/? E/GamesNativeSDK: Exception in com/google/android/gms/games/snapshot/Snapshots.load: java.lang.IllegalStateException: Cannot use snapshots without enabling the 'Saved Game' feature in the Play console. 02-03 13:38:01.150 18681-18814/? W/GamesNativeSDK: Could not automatically seed snapshot cache. 02-03 13:38:01.160 3485-3960/? W/AppOps: Bad call: specified package com.google.android.play.games under uid 10190 but it is really 10125 02-03 13:38:01.160 3485-3503/? W/AppOps: Bad call: specified package com.google.android.play.games under uid 10190 but it is really 10125 02-03 13:38:01.180 4054-4262/? D/NetworkController.MobileSignalController(0/1): onDataActivity: direction=3 02-03 13:38:01.190 4619-11906/? I/qtaguid: Tagging socket 191 with tag 30000b0000000000{805309184,0} uid 10014, pid: 4619, getuid(): 10014 02-03 13:38:01.190 18681-18784/? E/GamesNativeSDK: Exception in com/google/android/gms/games/achievement/Achievements.load: java.lang.NullPointerException: null reference. 02-03 13:38:01.230 4619-11904/? I/qtaguid: Untagging socket 49 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] JNI DETECTED ERROR IN APPLICATION: obj == null 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] in call to CallVoidMethodV 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] "main_dispatch" prio=5 tid=16 Runnable 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] | group="main" sCount=0 dsCount=0 obj=0x12c420a0 self=0xd5805c00 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] | sysTid=18784 nice=0 cgrp=default sched=0/0 handle=0xd243e930 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] | state=R schedstat=( 0 0 0 ) utm=0 stm=0 core=5 HZ=100 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] | stack=0xd2342000-0xd2344000 stackSize=1014KB 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] | held mutexes= "mutator lock"(shared held) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #00 pc 00371bd7 /system/lib/libart.so (ZN3art15DumpNativeStackERNSt3_113basic_ostreamIcNS0_11char_traitsIcEEEEiP12BacktraceMapPKcPNS_9ArtMethodEPv+142) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #01 pc 00351199 /system/lib/libart.so (ZNK3art6Thread4DumpERNSt3_113basic_ostreamIcNS1_11char_traitsIcEEEEP12BacktraceMap+160) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #02 pc 0025b30b /system/lib/libart.so (ZN3art9JavaVMExt8JniAbortEPKcS2+742) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #03 pc 0025ba63 /system/lib/libart.so (_ZN3art9JavaVMExt9JniAbortFEPKcS2_z+74) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #04 pc 0027927f /system/lib/libart.so (ZN3art3JNI15CallVoidMethodVEP7_JNIEnvP8_jobjectP10_jmethodIDSt9_va_list+470) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #05 pc 000a922b /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #06 pc 00090105 /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #07 pc 00069bd7 /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #08 pc 0006a73f /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #09 pc 000719c9 /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #10 pc 000b3d3f /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #11 pc 00071e9b /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #12 pc 0007245b /data/app/com.trawlertrouble.game.android-1/lib/arm/libgpg.so (???) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #13 pc 0003fc63 /system/lib/libc.so (ZL15pthread_startPv+30) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] native: #14 pc 0001a39b /system/lib/libc.so (_start_thread+6) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] (no managed stack frames) 02-03 13:38:01.240 18681-18784/? A/art: art/runtime/java_vm_ext.cc:410] 02-03 13:38:01.240 18681-18818/? I/System.out: (HTTPLog)-Static: isSBSettingEnabled false 02-03 13:38:01.240 18681-18818/? I/System.out: (HTTPLog)-Static: isSBSettingEnabled false 02-03 13:38:01.240 3055-3698/? D/EnterpriseController: netId is 0 02-03 13:38:01.240 3055-3698/? D/Netd: getNetworkForDns: using netid 952 for uid 10190 02-03 13:38:01.240 18681-18681/? I/WebViewFactory: Loading com.google.android.webview version 55.0.2883.91 (code 288309150) 02-03 13:38:01.350 18681-18681/? W/ResourcesManager: getTopLevelResources: /data/app/com.google.android.webview-1/base.apk / 1.0 running in com.trawlertrouble.game.android rsrc of package com.google.android.webview 02-03 13:38:01.350 18681-18784/? A/art: art/runtime/runtime.cc:366] Runtime aborting... 02-03 13:38:01.350

Any help will be greatly appreciated, Hugh

Comment
Add comment
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

0 Replies

· Add your reply
  • Sort: 

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Welcome to Unity Answers

If you’re new to Unity Answers, please check our User Guide to help you navigate through our website and refer to our FAQ for more information.

Before posting, make sure to check out our Knowledge Base for commonly asked Unity questions.

Check our Moderator Guidelines if you’re a new moderator and want to work together in an effort to improve Unity Answers and support our users.

Follow this Question

Answers Answers and Comments

4 People are following this question.

avatar image avatar image avatar image avatar image

Related Questions

Android game crashes on startup because of Google Play 2 Answers

GPGS Leaderboard returns only the outdated scores (Google Play Game Service) 3 Answers

Google play Service Leaderboard problem 0 Answers

Error when building my app for Android 1 Answer

Why are Unity ads not showing up? 0 Answers


Enterprise
Social Q&A

Social
Subscribe on YouTube social-youtube Follow on LinkedIn social-linkedin Follow on Twitter social-twitter Follow on Facebook social-facebook Follow on Instagram social-instagram

Footer

  • Purchase
    • Products
    • Subscription
    • Asset Store
    • Unity Gear
    • Resellers
  • Education
    • Students
    • Educators
    • Certification
    • Learn
    • Center of Excellence
  • Download
    • Unity
    • Beta Program
  • Unity Labs
    • Labs
    • Publications
  • Resources
    • Learn platform
    • Community
    • Documentation
    • Unity QA
    • FAQ
    • Services Status
    • Connect
  • About Unity
    • About Us
    • Blog
    • Events
    • Careers
    • Contact
    • Press
    • Partners
    • Affiliates
    • Security
Copyright © 2020 Unity Technologies
  • Legal
  • Privacy Policy
  • Cookies
  • Do Not Sell My Personal Information
  • Cookies Settings
"Unity", Unity logos, and other Unity trademarks are trademarks or registered trademarks of Unity Technologies or its affiliates in the U.S. and elsewhere (more info here). Other names or brands are trademarks of their respective owners.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Default
  • Help Room
  • META
  • Moderators
  • Explore
  • Topics
  • Questions
  • Users
  • Badges