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Question by graeme_laws · May 03, 2017 at 11:40 AM · androidfonts

Why is my font rendering incorrectly on Android

HI,

I have an app out on the play store, which during test exhibited no problems with the fonts, however we've had a report and screenshot of a user with an Android device not rendering the font correctly. alt text

The text that renders correctly there is a bitmap image, the coloured rectangles are the font displaying incorrectly.

Any help is appreciated.

Thanks, Graeme.

img-0621.jpg (462.2 kB)
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Answer by antx · May 03, 2017 at 02:25 PM

I had such cases also on older devices and no idea what caused this.

However, as a workaround you could try to switch all your texts to TextmeshPro (requires unity 5.6).

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avatar image graeme_laws · May 03, 2017 at 03:39 PM 0
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Thanks! I'll give that a try. We're on 5.6 already.

It turns out that it's not persistent if the user shuts down the app and reloads, however for most I'd imagine the damage will be done, and they'd be unlikely to try the app again, so that doesn't make things much better.

avatar image jainsid graeme_laws · Feb 09, 2018 at 11:44 AM 0
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@graeme_laws did you try this out. Did it help ?

avatar image graeme_laws jainsid · Feb 09, 2018 at 12:25 PM 0
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@jainsid Hi, no we never managed to confirm a fix, as we lost contact with the user that had the issue, and no-one has reported it since. We didn't move to a TextmeshPro, although we have upgraded to later versions of Unity, so maybe that had an effect. Sorry it's not more conclusive!

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Answer by obywan · Nov 24, 2017 at 12:24 PM

I know that I'm not helping @graeme_laws because he probably has solved his problem long time ago, but just in case someone will be looking for solution of this problem.

Checking on "Incl. Font Data" was solution in my case. alt text


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Answer by jainsid · Feb 09, 2018 at 11:42 AM

Hi any success on this. We are still facing this issue. Again this is not consistent issue and when a person reopens the app its fine.

@obywan we have added Incl Font data, but still this issue continues to happen.

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