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Question by satyajitdas · Aug 25, 2017 at 07:48 PM · crashingloading during runtime

Android mobile app crashes after loading a screen

Hello,

When I try to load my opening scene after the game scene ends, the Android mobile app crashes when I test it on mobile. But the same problem doesn't exist when I check it in Unity editor. Any help? The apk file is about 23MB. Not sure if this is the problem or something else.

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Answer by tusharprajapati · Mar 23, 2021 at 09:32 AM

You can do the following check for resolving your error:

=>> Force stop the app:

The easiest way to fix an app that keeps crashing on your Android smartphone is to simply force stop it and open it again.

To do this, go to Settings -> Apps and select the app that keeps crashing. Tap on the app’s name and then tap on ‘Force stop’.

=>> Restart the device

Another way to fix apps crashing on your phone is to simply restart the device. Restarting the device will kill and then restart the processes that are run by the system as well as other apps. Apart from this, it also clears the memory when you restart the device, which can helps.

=>> Clear app data

If the first two steps don’t help, you can try clearing the app data. Go to Settings -> Apps and select the app and tap on ‘Clear data’ or ‘Clear storage’. This will delete all the data saved in the app and you will have to set it up once again.

=>> Reinstall the app

If clearing the app data does not help, you can try to reinstall the app. Simply uninstall the app and download it from the Play Store again.

Hope, this can work well with your app.


Thanks. Mobile App Developer at TechAvidus

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