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Question by NielsPSJonsson · Dec 06, 2017 at 02:10 PM · iosvideoxcodecloudappstore

Videos don't play in Apple Appstore build

Hi,

I'm working on an app that uses the new Video Player feature in Unity. The problem lies with the videos in the IOS build on the Apple appstore. The videos do not play when put on the Apple appstore and downloaded/installed from there. The videos play when built using Unity Cloud building or by using Xcode on a mac and building onto a device. Everything else in the app works as intended. No problems with the Android build.

I would love some advice on what documentation to check for differences between these building methods. Why only Apple Appstore? Why only videos?

I've checked the Video Player documentation and searched forums and the like. Tried changing video formats and import settings.

I'll update the question/comments with my continued efforts. Not sure if I used the right tags or if the question needs more information. Just comment on it and I'll see what I can do. Thank you for your time.

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