Unity account

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Create account

Language

Question by Ortan · Oct 28, 2018 at 01:10 PM · crash crashing crashes crash log windows-standalone

The game crashes only on some Windows devices

Out of a hundred testers, only one (!) get crashes on start-up (the usual crash window in Windows). I can not even imagine what could be the problem. Rebooting Steam / Computer does not help (yes, the game is already available in Steam and uses some of its services). Checking the integrity of files also gives nothing. DirectX 12 is installed. Any help?

Add comment

Welcome to Unity Answers

The best place to ask and answer questions about development with Unity.

To help users navigate the site we have posted a site navigation guide.

If you are a new user to Unity Answers, check out our FAQ for more information.

Make sure to check out our Knowledge Base for commonly asked Unity questions.

If you are a moderator, see our Moderator Guidelines page.

We are making improvements to UA, see the list of changes.

Answers Answers and Comments

166 People are following this question.