Bought asset on the asset store and now cannot download it

Question

Hello I just bought an asset from the unity asset store but for some reason cannot download it, it is not in the "my stuff" section of the unity store I also did not get a invoice number for the product, I have the paypal receipt and it does say that the money went to unity. so why can I not download this This is the first time I have bought from the asset store if that effects anything

Answer 1

Answer by Julien-Lynge · Apr 06, 2012 at 04:15 PM

To reiterate what @stingman said (and take this question off the unanswered list), this is something you're going to have to contact Unity customer service about. This answer site is basically run by the community, not the Unity folks themselves.

Add comment · Show 1 · Share

Jelly · Apr 06, 2012 at 05:57 PM 0

Share

ah ok well thanks for the help I have messaged unity about this issue now thanks for your help

Bought asset on the asset store and now cannot download it

1 Reply

Your answer

Welcome to Unity Answers

Follow this Question

Related Questions