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Question by m4s4m0r1 · Dec 23, 2012 at 04:08 AM · assetstore

Problem with Unity Asset Store

Hi, i have a problem with my unity Asset Store. I don`t know why, My Unity not connected to internet. my Unity say "You are currently offline" but, i`m connect to internet. in error log say "Peer certificate cannot be authenticated with known CA certificates url: https://kharma.unity3d.com/". i`m really not understand about this... Please can anyone help me to solve this??? thanks

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avatar image lasse · Dec 25, 2012 at 10:06 AM 0
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Are you behind a proxy by any chance? Also, could you try running nslookup kharma.unity3d.com from a terminal/command prompt?

avatar image m4s4m0r1 · Dec 28, 2012 at 12:20 PM 0
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no... i`m not using proxy

avatar image Fred_Vicentin · May 09, 2013 at 05:11 PM 0
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Are you on a public Network ? If yes maybe the port is blocked, on my University the port is locked and is impossible to access

avatar image mrexcessive · May 09, 2013 at 05:17 PM 0
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Hi. If it is network problem my end must be strange, because I can access the server fine as https://kharma.unity3d.com/ fine from a chrome browser on same machine, but not from within Unity.

Unity is listed on firewall exceptions - but it also fails in same way if I temporarily disable firewall completely.

HOWEVER... it is now working. I haven't changed any config this end ! It has been an intermittent problem before, so I will send an email to assetstore@ next time it fails.

avatar image m4s4m0r1 · May 11, 2013 at 12:01 AM 0
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Hmm, I Think i found my problem. My Antivirus is blocked me to access the $$anonymous$$ site. I think that is my problem, because when i turn off my Antivirus, then i open the Asset Store in Unity. It`s fine.

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Answer by QuantumRyan · Jun 11, 2013 at 10:06 PM

I've had the same problem off and on with my IT and firewall. I found if I launch my Unity Editor with Admin Privileges, the asset store launches.

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Answer by Statement · Dec 23, 2012 at 04:13 AM

Have you tried restarting Unity? Can you access https://kharma.unity3d.com/ in a browser (is it a local network problem?)

Also related: http://forum.unity3d.com/threads/83368-Problem-Opening-the-Asset-Store

It appears this happens sporadically. When it happens, please contact assetstore@unity3d.com so we can have a quick look at it.

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avatar image m4s4m0r1 · Dec 23, 2012 at 04:26 AM 0
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Yeah, but its still not working. i can access https://kharma.unity3d.com/ but when i click "open in unity" then the asset store opened. the problem still same. thanks for fast answer

avatar image Statement · Dec 23, 2012 at 04:37 AM 0
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I don't know what is the problem, but I have notified our asset store team in case they know more.

avatar image m4s4m0r1 · Dec 23, 2012 at 04:44 AM 0
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ok, thanks. i just want to download the Bootcamp demo project and 3D Platformer Tutorial. but its just availabe on Asset store. hehehe :)

avatar image mrexcessive · May 06, 2013 at 06:06 PM 0
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This problem still exists. Is not triggering firewall popup, just not working. There is an error reported in Unity Console "SSL connect error url: https://kharma.unity3d.com/ but I can access this fine in Chrome.

avatar image Statement · May 09, 2013 at 04:47 PM 0
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It appears this happens sporadically, based on your comments. When it happens, please contact assetstore@unity3d.com so we can have a quick look at it.

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Answer by Krishna206 · Oct 15, 2013 at 12:38 PM

HI DUDE>... I had the same thing for 3 days.. i figured out that my AVG antivirus was blocking unity 3D .. so i allowed all programs in my avg which solved the problem.

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Answer by tony-w · Nov 14, 2014 at 10:14 PM

  1. Go to Internet Properties (Internet Options if you search on Windows 8)

  2. Go to connections

  3. Click on LAN settings

  4. Uncheck "Use a proxy server for your LAN"

Worked for me!

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Answer by NadhmiPrince · Nov 24, 2013 at 03:55 PM

Hi, I had the same problem but I fixed it. If you have an AntiVirus like AVG, Avast... You must diactivate it or turn off the firewall to be able to access to Unity3D Asset Store; Hope I help you with this.

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