Asset Store not working?

Hi everyone, I was making a few searches on the Internet for Unity 3D models. I couldn’t find what I was looking for, so I tried on the Asset Store but when I open my screen, all I can see it grey (Still the same when I reload my page!) I’ve took a screenshot to show you guys how it looks like. I’ve tried the most I can do to fix this problem. I’ve restarted my Unity Engine and my Laptop several times, I’ve checked my internet options to see if I had problems and it doesn’t work…

If you guys have a way to solve this problem, please post an answer below! I would appreciate it :slight_smile:

Thanks!

~crusherxman

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POSSIBLE FIX: To all people who have this issue I’ve been trying to download something for over 2hrs, it keeps saying connecting to store, i don’t need to run programs as admin, but this time i tried closing unit and then re-open with right click and run as admin, it worked very fast, let me know if it works for you.

Hey there guys!
This is my version:

(To Windows users - I use Windows 8.1)

  1. Go to Control Panel. (Close every background program, browser included)
  2. Internet Options.
  3. Open General tab. -Browsing history- (Check „Delete browsing history on exit”) and after that, click on „Delete…” button. Check all of items and -obviously- Delete.
  4. (If it’s exiting, re-open Internet Options) Go to Advanced tab and click „Reset” - Check „Delete personal settings” and Reset. Close Control Panel. Open Unity and open Asset Store.

Well, this works (how I see, only one time… after that, it’s being gray-screen again, I don’t know why).
I hope this (partialy) helped you.

16 yo Romanian guy. Peace out! : )

Another possible fix:

Disable DX11 in project settings.

Disable Hamachi. Turn it off from the Task Manager and kill the process.
It messes up the connection with Unity and the Asset Store.

Try login to asset store first, then reopen Unity.

I tried a different browser (chrome didn’t work for me). Internet Exploder saved the day.

On macOS, I had the same issue with Unity 5. Workaround detailed here: The penguin and the apple: Unity Asset Store issue (Updated)

Run Unity as Admin - this worked (on PC)
(right click Unity Icon and select run-as-administrator)
This worked after no success with disabling/reordering DX11, and no success with clearing browser history and cache.
Cheers,