Auto Update Failed

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Hi guys. My previus thread got deleted because they thought the solution had been posted, but none of the solutions posted around is working for me.

I have a big problem at one of our installations. 4 computers placed in a shopping mall is using the latest Google Chrome with the latest Unity webplayer (as of 08/04/13). Also tried IE browser.

The "auto-update failed" error as many have encountered won't go away. It says that it cannot download the following file: http://webplayer.unity3d.com/Channels/795a449bc926/UnityPlayer3.x.x-win32.zip

It happened at the same time on all 4 computers.

I have tried uninstall with restart and install again, deleting all Unity folders (inc. regedit) and temp folders. I have tried installing the full web player (not just the plugin) using the same steps as described former. I have used CCleaner throughout the process also.

I don't have all the details about the network as it is a big shopping mall, but they have opened a rule for "*.unity3d.com" in their proxy. The network manager have checked that all traffic is clear and nothing is blocking unity from speaking with the unity servers. The computers was stationed at the mall around november and have been working until the first week of april this year. Thats when the "auto-update failed" error came.

The PC has Windows 7 64 bit (Fully updated as of 15/04/13).

I really need some help. Thank you in advance.

Answer 1

Answer by aboulheja · Apr 20, 2013 at 02:45 AM

downland http://webplayer.unity3d.com/Channels/795a449bc926/UnityPlayer3.x.x-win32.zip
open C:\\Users[USER NAME]\\AppData\\LocalLow\\Unity\\WebPlayer\\player\\Stable3.x.x
Extraction zip file to Stable3.x.x directory

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Answer 2

Answer by Teammate · Nov 13, 2013 at 10:57 AM

It didn't work I don't have a folder called Stable3.x.x so I created 1 and extracted the files in there but the update still fails. I tried installing it manually with the installer but it didn't work at all. Please help.

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Answer 3

Answer by shubham dubey916 · Mar 06, 2014 at 08:53 AM

the same thing happing with me also i tried many times to fix this error but nothings work even unity don't update in my new laptop i do think so that this a error of unity player not our pc's

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Answer 4

Answer by Yusha_Khan · Feb 04, 2015 at 02:06 PM

Hi Guys,

Download the file from this link: http://webplayer.unity3d.com/Channels/795a449bc926/UnityPlayer3.x.x-win32.zip and paste DATA FOLDER,info.plist,webplayer_win.dll and wrap_oal.dll into: C:\Users\Default\AppData\Local\Temp\

And enjoy

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