Asset Store Screenshots not updating

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Hey

I'm having trouble updating the screenshots of my assets using the Asset Store Manager. I'm trying to replace some old screenshots with some new ones, but whenever I delete the old screenshots they reappear when I sign back in and whenever I go to the preview the old screenshots always appear whether I have just deleted them or not. The new screenshots are not shown in the preview. I have re-downloaded the asset store tools and re-imported it but this did not fix it.

I wonder if anyone else is having this problem and whether anyone knows a fix.

Thanks for all replies in advance

Answer 1

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Answer by SP0KK0 · Jan 26, 2014 at 09:30 PM

I have now fixed this problem. One of these things fixed it:

I had 2 projects one called 'Wave Creator Asset Store' and one called 'Wave Creator - Asset Store' It's possible that Asset Store Tools wasn't picking up the '-' sign and confusing the projects.
There was an Asset Store Tools update

I changed the project name and updated Asset Store Tools at the same time so I'm unsure on which of these solutions was the fix.

Thanks.

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Answer 2

Answer by calebgreen25 · Jan 15, 2014 at 09:50 PM

you need to find the main screen shot and delete that and the folder its in if that don't work then write back jan16 2014

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SP0KK0 · Jan 15, 2014 at 11:00 PM 0

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As far as I can tell this hasn't fixed it, I have deleted all the old screenshots and the folder they were in but they still appear in the preview and reappear on my profile within a couple of minutes. Nevertheless thanks for the help.

Answer 3

Answer by FargleBargle · Jan 21, 2014 at 01:28 PM

Sounds like a cache problem, but is it at your end or on Unity's asset store server? I had a similar issue with a website I was connecting to using a Firefox bookmark. It wouldn't update my user data no matter how many times I cleared my local cache and restarted my browser. What finally worked was navigating to the site manually rather than through the bookmark, which had somehow retained site data even after I cleared the cache. I think the bookmark was taking me to a cached copy of the page on the server, and not using the bookmark forced it to re-fetch the correct data. Not sure if this will help here, but might be worth a try if any of these circumstances apply to you.

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Asset Store Screenshots not updating

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