How to make an object stick to the surface?

Small, high-velocity objects have a hard time respecting the common sense rules of physics. If you make a wall, you expect it to prevent passage; yet get a small object going fast enough in the right conditions and it can slip right through. This is a very well-documented issue, sometimes called "ghosting" or "clipping".

There are many factors to consider, and I'm not personally aware of any article or guide that details each and every consideration.

A pinball game is physics-intensive, so consider decreasing the project's physics timestep. This trades performance for accuracy; depending on the target device, this may be suitable. Try the different physics modes (interpolate, extrapolate) on the pinball itself to see if you get more stable results. Using the strongest possible geometry in your environment design is also important; there's info to be found about this too.

If all else fails, you can enforce your own physics rules by hand-coding some kinematics; all the great examples of physics in video games take some "artistic liberties" with realism in favor of stability.